About Einstein Pros Portland Oregon

Excellent communication booking the appointment, excellent communication confirming arrival time, friendly and professional service tech, provided a range of options after diagnosing the problem, no pressure to buy or pay for services not needed, and some helpful tips on how to temporarily fix our problem while deciding how to permanently fix the problem. On top of all this, their fee was reasonable. A very positive experience.

After reading the reviews I booked an appointment on line. I was pleasantly surprised to get a confirmation call the next morning going over my needs. All this seemed great and got even better with the reminder emails and texts from my team confirming arrival. My team of Jay and Allen were top notch. Friendly, knowledgeable, and professional. They discovered the problem, conducted a complete inspection and provided well priced solutions. Allen kept a smile in his face even after having to navigate through the puddles in the crawl space. As if that wasn't enough, I spotted Jay on his hands and knees with a spray bottle cleaning my floor before they left. I highly recommend Einstein Plumbing.

We had an emergency plumbing issue and had to shut our water off at the main source. These guys were able to squeeze us in in a reasonable amount of time. I was emailed a name and picture of the plumber who would be showing up (LOVE THIS). He called when he was on his way and arrived on on time. He looked at the job, told us what needed to be done, we approved the work and he got started. He was great at explaining everything to us. He was quick and did a great job. I will be using and referring Einstein Plumbing & Heating again.

The darn spare bathroom's sink and our not-too-old water heater have been trouble for awhile. Hubby had to shut off the cold water to the sink because the pipes leaked, and the hot dripped endlessly! Thank you so much, Kenney & Einstein Plumbing, for the quick, same-day response and excellent service! It's so nice to have cold water and no drips! The water heater was shutting off randomly (brrr! cold showers suck!) for several months now, and Kenney performed some electrical surgery and we should be good as new! This business card's going in the "Keep!" file!